
One of the main reasons why online payment is getting more and more popular is that it takes much less time and energy from customers, hence providing them with a secure and seamless online payment experience is a common interest for both the payment service provider and the merchant. Technology and human expertise are equally vital to ensure all that.The more experienced and specialized support team is available, the more effective way merchants' or their valuable clients' problems are resolved. As merchants are in necessity of a dedicated account manager, it is crucial that after an unsuccessful attempt to pay online, card holders can reach a customer service representative in charge, who is happy to give professional help and advice...